Return & Exchange
If you wish to exchange your choice.lk purchase for a different item or size, please return & exchange your purchase within 30 days with all our original Invoice, tags, labels & packaging attached
- We do not accept your return or exchange without our purchase invoice provided by choice.lk!
- Perfume, Jewelry, cosmetics, Electronic accessories, are not exchangeable unless it's manufacturer or factory fault!
- All shipping and handling charges are non-refundable
- Choice.lk free products were not possible for Return or Exchange for any reason
- We reserve the right to refuse any return and require that certain item to be return to the manufacturer
- All item sold are not refundable!
Delivery Frequently asked questions (FAQ) or Questions and Answers (Q&A)
Will you give us a warranty?
Yes we will be giving warranty with INVOICE for the relevant products. This will lead us to our loyal customers
What will be covered with your warranty?
Depend on your products will be mentioned in our terms of warranty.
To protect your interest and show our best after sales service, here below are the details about the maintenance warranty.
We do not accept your return or exchange without our purchase invoice provided by choice.lk!
Please produce the Invoice to confirm your rights of Warranty.
Choice.Ik MAINTENENCE WARRANTY FOR PURCHASE OF OUR WATCH
1. Enjoy 1 Year FREE maintenance warranty period.
2. For any watch return during maintenance warranty period, please pack it well and send to our designation address with no damage. No compensation will be offered for the damaged watch and lose packed item.
3. The maintenance warranty includes the components of the watch movement, hands and dial. No maintenance warranty will be covered in the following situation. (I) the watch is damaged by accident, negligence, unauthorized service. (II) Other factors not due to material defects or workmanship.
4. All our watches are water resistant but not waterproof; we do not recommend swimming with them or taking showers with them. Taking the watches underwater or any water damage will revoke their warranty
We guarantee that your glasses or corrective frame have been manufactured according to the modern production method and had been subjected to a comprehensive quality control.
Should damage nevertheless take place that can be traced back to errors in material or production?
We offer minimum one month warranty from the date of purchase. Please be informed that scratchers on the lenses occurring as normal wear and tear cannot be considered an error. In such cases, please inform choice.lk.
The warranty does not cover any of the following: damage caused by the user; spillages or moisture; neglect, abuse or misuse , our product for its normal purpose in accordance with the manufacturer's instructions for usage, failure to properly maintain the choice.lk Electronics, accordance with the manufacturer's instructions, unauthorized modifications; repairs conducted by unauthorized persons or service centers; the model and/or serial number being altered, removed or made illegible; accidents; or acts of God or any cause beyond the control of Electronics. Cosmetic defects, such as paint finish, and general wear and tear are not covered under warranty.